PRIVACY POLICY – Feelings & Beyond

Last updated: [11-24-25]

At Feelings & Beyond, located in Doral, Miami (Florida), we value the privacy and security of the personal information of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, protect, and disclose your data in accordance with U.S. federal laws, HIPAA, FTC regulations, and Florida state regulations.


1. Information We Collect

1.1. Personally Identifiable Information (PHI / PII)

Includes, but is not limited to:

  • First and last name

  • Contact information (email, phone, address)

  • Clinical information provided by the patient

  • Appointment history

  • Medical insurance information

  • Files or documents submitted through forms

This information is protected under HIPAA.

1.2. Non-personal information (automatic)

Includes data collected through cookies or analytics tools:

  • IP address

  • Browser and device type

  • Pages visited

  • Interactions within the site

  • General location information


2. How we use your information

We use your information to:

  • Provide therapeutic services

  • Manage appointments and clinical communications

  • Verify insurance information

  • Respond to inquiries submitted from the site

  • Comply with legal obligations

  • Improve the security and operation of our website

We never sell your information.


3. HIPAA Compliance

As healthcare providers, we strictly adhere to HIPAA requirements:

  • Protection of medical information

  • Limited access only to authorized personnel

  • Encrypted and secure records

  • Confidentiality protocols

  • Notification to the patient when required by law


4. Disclosure of Information

We only share information in the following cases:

  • Treatment: communication with healthcare professionals involved in your care

  • Internal operations: administrative, billing, audits

  • Legal requirements: subpoenas, court orders, or state regulations

  • Express patient authorization when required

We do not share information with third parties for marketing.


5. Data Security

We implement administrative and technical measures such as:

  • SSL encryption

  • Secure servers

  • Internal access control

  • Staff training

  • Physical and electronic data protection


6. Cookies and tracking technologies

We use cookies to improve the experience and operation of the site.
You can disable them from your browser settings.


7. User Rights

You have the right to:

  • Access your health information

  • Request corrections

  • Request copies of your records

  • Limit certain uses or disclosures

  • Withdraw your consent for non-mandatory uses


8. Children’s Privacy

We do not collect information from children under 13 without parental or guardian consent, in accordance with COPPA.


9. External links

We are not responsible for the privacy policies of external sites to which our site may link.


10. Changes to the Privacy Policy

We may modify this Policy at any time.
The update date will always be displayed at the top of the document.


11. Contact

For questions, requests, or to exercise rights related to this Policy, you can contact us at:

Feelings & Beyond
Address:
2555 NW 102 Ave, Suite 217, Doral, FL 33172

Phone:
786-613-1644

Email:
info@feelingsandbeyond.com